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Intake and Crisis Therapist

Location Address

604 Lafayette St
Waterloo, Iowa 50703
United States
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Position:         Intake and Crisis Therapist

FLSA Status: Salary           

Salary:            $55,000-$65,000 based on experience

Supervision:   Clinical Director

Business Hours:         Monday -Thursday 8a-7pm, Friday 8 am to 5pm. (Schedule TBD with 1 required evening until 7pm).

Position Description: The Intake and Crisis Therapist will provide assessment, evaluation, supportive therapy, and therapeutic support to clients seeking mental health services. This includes for new clients coming for an intake as well as clients coming in to use crisis services. This position assesses and coordinates behavioral health care to ensure the most appropriate level of care is recommended in accordance with all state and federal regulations as well as company policies and procedures. Provides quality mental health treatment services through a strength-based approach to clients experiencing a crisis, in support of the client stabilizing from a psychiatric emergency, adapting to life situations, learning independent living skills, and preventing or reducing hospitalizations. May perform assessments on individuals/groups suffering from mental illness, issues resulting from substance abuse and/or other physical or mental ailments. Makes recommendations regarding the development of treatment plans for patients, which may involve referring patients to outside services. The Intake and Assessment Therapist participates in multi-disciplinary team planning.

Essential Functions and Key Responsibilities

·          Performs emergent/non-emergent behavioral health assessment of mental health and psychoactive substance abuse patients and complete the diagnostic evaluation.

·         Treat crisis situations and emergencies as needed (crisis psychotherapy )

·         Be willing to provide clinical supervision for therapists obtaining licensure.

·         Complete evaluations within the specified timeframe, including long- and short-term goals.

·         Complete progress reports on all patients within specified timeframes

·         Complete all objective documentation in accordance with department and Elevate policies.

·         Respect confidentiality of member records and treatment

·         Maintain multi-disciplinary working relationships with clinicians and other related professionals in the community. This will include making appropriate referrals, sharing of clinical information within HIPAA guidelines, and providing clinically appropriate multi-disciplinary interventions and collaborations.

·         Provides services related to court evaluations and testimony on behalf of clients.

·         Make recommendations for the individual's care based on clinical assessments, giving
consideration to the appropriate and least restrictive level of care warranted.

·         Coordination with the patient’s family, attending physician, or other hospitals and agencies may be required.

  • May conduct regular and random urine drug screenings of individuals seeking services.
  • Complete timely and accurate documentation, prepare and complete clinic progress notes, assessments, reports, schedules, and other material required as a function of the position.
  • Meet all documentation requirements as defined by organizational policies.
  • Fully participate in staff development opportunities offered to enhance professional growth, especially to maintain license, certification, or identified program performance skills.
  • Participate in planned supervision and case consultation conferences as necessary.
  • Perform other work-related projects and duties as assigned.


·          Minimum LMSW seeking licensure.

·         LISW, LMHC, LMFT licensed in the State of Iowa -Preferred

·         Experience treating mental health disorders and co-occurring disorders.

·         Knowledge of DSM criteria and willingness to continue refining diagnostic skills within an assessment arena.

·         Interviewing and assessment skills

·         Culturally responsive and inclusive lens, oriented and educated in diverse care factors such as gender identity, culture, race, and age

·         Ability to communicate clearly and effectively within multidisciplinary teams both within Elevate as well as externally within other organizations as needed

·         Proficient computer skills using Microsoft Office products including Word and Outlook.

·         Ability to communicate in written and verbal form effectively and efficiently.

·         Ability to shift between dissimilar tasks smoothly and rapidly.

·         Ability to make effective decisions while in stressful situations and circumstances.

·         A big heart and a true desire to help improve the quality of life and have a meaningful impact on the individuals you serve.

·         Ability to be flexible in a new growing agency


This is a Full-time position with very competitive salary and benefits. ELEVATE CCBHC is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for all employment, free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preferences, status as a qualified individual with a disability, or status as a protected veteran.


Adopted 5/2022