OUR MISSION
To serve our members where, when and how they choose.
OUR MEDIA COVERAGE
Behavioral health center uses a “no walls” approach, bringing services to those in need (kwwl.com)
Mental health experts are seeing a rise in suicides as a result of the COVID-19 pandemic (kwwl.com)
New behavioral treatment center, Elevate, opens in Waterloo | Business – Local News | wcfcourier.com
Mental health goes mobile in Grundy Co. | News, Sports, Jobs – Sun Courier (sun-courier.com)
Waterloo PD to embed social workers in police force, respond as a team to crises (kwwl.com)
Waterloo Police Will Be Joined By Social Workers On Crisis Calls (khak.com)
Our values
- Person-centered care
- Recovery-oriented
- Evidence-based practice (EBP)
- Trauma-informed
- Coordination and Collaboration
- Culturally focused
- Accessibility of services
- Data-Driven
Our Staff

Bob Lincoln
Project Director

Eric Alberts
Nurse Manager
Nichelle Blakesley
Outpatient Therapist
Nicole Russell
Project Evaluator
Kaylee Scheckel
Certified Medical Assistant
Michelle McPoland
Outpatient Therapist
Jennifer Stevenson
Mobile Response Director
Julie Shepard
Licensed Practical Nurse
Joe Trumbley
Substance Use Disorder Counselor
Billie Rael
PMHNP, Nurse Practitioner
Rebecca Montville
Outpatient Therapist
Thomas Kullen
Peer Support Specialist
Katrina Williams
Intake Coordinator
Emily Meier
Veteran Support Specialist
Tuesday Bathen
Receptionist